Process Flow Mapping using “Swim Lanes”. If you want to draw a single process map for the sake of simplicity, consider using swim lanes. Things like owners, stages, timelines. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Once the process map is finalized, the draft should be converted into an electronic document. And there are a lot of trade-offs in interfaces in the. It divides the diagram into “swimlanes,” which represent different entities, roles, or. Use in the Measuring phase of the DMAIC methodology. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. The process map is called a “swimlane” because the map resembles a pool with lanes identifying the different process groups. Listing out the key elements, however, is an important precursor to creating a more detailed process map. Process Mapping. It portrays all the cycle steps and the choices taken all the while. 4. Step 5 – Add the material flow. Below is an example of a process map for a hiring interview process, utilizing the simple process symbols. At its core, the Swim Lane. One of the key elements of a swimlane diagram is the labels that you use to name your swimlanes, activities, and connectors. 0, pools/swimlanes are of one of four element types for Business Process Diagrams. 1. Take. Flow chart with swim lanesReinventing analyst oriented Process mapping swim diagram lane example system management control notation universal. A Swimlane Activity Diagram, also known as a Swimlane Diagram or Cross-Functional Flowchart, is a visual representation used in business process modeling to depict the steps and interactions within a process involving multiple parties or departments. Visio. - Quickly determine if a process is inefficient. Step 3: Start Showing the Process using PowerPoint Shapes. They represent the entirety of a business process from the perspective of one group of participants (e. Step 3: Document the process. Purpose of process mapping. A swimlane flowchart (or swimlanes) is a type of flowchart that simulates the lanes in a swimming pool to highlight the job sharing and tasks of the members in a business process. Here’s a hint: Add swimlanes to your process map to represent roles or departments. Analyze and document your team’s processes and outcomes. Placing activities within horizontal or vertical swim lanes associated with relevant parties involved in the process, this type of flowchart increases. You can use this method to explore inefficiencies in a process and make improvements. You know, theyUse the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Additional maps, which detailed specific operator swim lanes and identified ways to capture workload, were developed to align frontline staff and delineate individual responsibilities at specific. It may also show how tasks relate to each other. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. It can be used merely to document business processes for reference when carrying out the tasks, or it can be used as a tool for improvement; to highlight areas that would benefit from change. Before you create the diagram, it is important to first identify and understand some specific considerations for the process you want to improve. Process mapping itself is an iterative endeavor; input from dynamic groups of stakeholders helped refine and improve the workflow diagrams over time. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Drag more swimlane shapes from the Shapes window. ÷H¼Cä-jÜ0 jÊ †Õ `’ÛÖàØ–ívèÛs“´(E) R+ÙDrìsîgÅ>±ºxÍD°c¹’1‰Â! @&*år “LJëÁ) ¬c2eBIˆÉ ,¹ ïï – l€jic2sNŸSj“ d̆JƒÄž‰2 sØ4SªYò¦@ ‡Ãcš(é@º Ë=Èxt 6 . It can be a good business process mapping strategy for processes such as: Supply chain processes. 6. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. The swim lane method is best suited for lower detail level mapping. Note: If you drop a new swimlane onto a process shape. 1. Drag and drop interface with a contextual toolbar for effortless drawing. Before you start diagramming, determine your desired outcome. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. SmartDraw does much of the drawing for you. Identify the suppliers of each of the inputs. 💡. Apply for a Loan with “+” sign 3. Drag the Swimlane shape or Separator shape and drop them on the cross-functional diagram. 2. As the name suggests, this type of swimlane diagram is made for process mapping. With their help organization diagrams are combined with process flow, as they visually display an object. This template’s simple process document tab allows you to enter project-specific details, while the process flowchart tab lets you arrange flowchart symbols to define your process — add arrow connectors, steps, decisions, input/output, and decision details into a basic but comprehensive process map. Process — tasks performed on inputs to produce outputs. Identify the point of view. Drag more swimlane shapes from the Shapes window. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Make creative use of at least to decision loops and two alternate paths. Swim lanes should always be horizontal where roles are placed on the left-hand side. When the shape is contained in the swimlane, the swimlane shows a green highlight. When the shape is contained in the swimlane, the swimlane shows a green highlight. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Departments (also called swim lanes) divide the steps horizontally. Creating a process map involves drawing a shape, commonly a circle or square, and connecting it to other shapes using arrows or dotted lines. Format the height and width of the cells. A key to Business Process Management, it visually depicts a detailed sequence of business activities and information flows needed to complete a process. 5. Basé sur la métaphore des couloirs de natation, un diagramme swimlane apporte clarté et responsabilité individuelle en plaçant les étapes d'un processus dans les couloirs horizontaux ou verticaux d'un employé, d'une équipe ou d'un. Click on " Add new " to add a new swimlane. Your swim lane process map should have a minimum of four swim lanes and a minimum of twenty-five operations and decision points. 1. This will be the main part of your swimlane. Create swimlanes. Add one large rectangle for the body of your swimlane. Businesses can use process maps to design and plan new projects, document processes, encourage autonomy, communicate ideas and analyze work efficiency. The second advantage of process mapping is that it shows a process with the activity owners. Second, the shared artifact resulting from the mapping can be used amongst your team, organization, or partners to communicate an understanding. Drag more swimlane shapes from the Shapes window. Click on a swim lane header and choose to add “swim lane” before or after. Start by listing all the tasks, decisions, and sub-processes. First, open a new Word document. Explain what ‘draw. map and metrics-based process map. Thus, each swimlane will link a certain step owner (or team or department) with the process steps they need to perform. Make a free swimlane diagram. May 1, 2017. 1. Although the decision to draw processes is a good step, the first real step is to choose the process to work with. This classic swim-lane flowchart defines the process of making pizza in a restaurant. Module 4: Detail Behind the Processes. ‘As Is’ Process. 0 Applying for a new credit card [from applying to receiving the card}; 0 Ontario College admission process (from researching to receiving offer letter] c: Library Book Reservation System {from requesting. Swimlane process map. Swim lanes – Swim lanes describe either the user or group of users who performs the steps or the system in which a series of steps or decisions are taking place. Example 1: Swim Lane Process Map Let's take an example of the online shopping process to understand the Swimlane process map. It typically flows from the top down, and it shows the steps of a process in a clustered flow. It helps organizations identify opportunities for continuous improvement, streamline workflows, and deliver more customer value. Learn how to draw Visio Swimlane Process Flow Diagram in this Step by Step Tutorial. Add one large rectangle for the body of your swimlane. Explore swim lane diagrams. It can be used in varying degrees by small businesses or large industries. A basic process flowchart is the most simple flowchart type. When we plan projects, analyzing options is a critical part of our process. Create swimlanes. conference room, the swim lanes can become much longer, and the number of swim lanes can also be increased to accommodate more process actors. The template opens with swimlanes already on the page. 2. ”. Step #3: Add individual steps along each lane through to the end of your process, and explain what each represents in. Cross Functional or “Swim Lanes” Map. I’ve found you can’t underestimate the power of sticky notes on a blank wall. In the context of process mapping using swim lanes, what are best practices for representing processes done by multiple people? I usually expand the process box across two swim lanes. Use in the Measuring phase of the DMAIC methodology. PowerPoint Cross-Functional Process Swimlane Template by SlideTeam 10. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. We may need to make a details process map for that process. When the shape is contained in the swimlane, the swimlane shows a green highlight. Swim lanes is a technique used in process mapping to simplify the work procedure. To align swimlanes with pools and lanes, you need to follow some basic rules and best practices. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. A Swimlane diagram is a process map that utilizes lanes to demonstrate a business process. 0 diagram. In the Categories list, click Flowchart. 2. Level 4, Value Stream Mapping & Level 5, KPIV, KPOV For detailed insights on the levels of process maps, refer to previous forum discussion. The lanes in a swimlane diagram. In this method, we progressively add detail starting from the steps of the customer. Step 8: Validate the Process Map. Step 3: From the Process category, select ‘Basic Flowchart Process’. Use a cross-functional process map to illustrate the sequential steps of a process or a procedure as they cross departments and phases. On you next project, try using swim lanes to communicate who has to do what by when. Then, add another box to the top of the first box to act as the title section of your swimlane. Click INSERT > Shapes, and point to a shape for a Screen Tip to see its essential purpose. Results: The concept mapping process resulted in six clusters of statements: 1) Right dose and right drugs for me; 2) Safe, positive and welcoming spaces; 4) I am treated with. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. PowerPoint Swimlane Diagram Template by SlideTeam. • Identified team leads for each function in the value stream flow • The participant list, both for in-person and remote. These templates contain a swimlane visual element or flowchart. Go to Insert > Shapes. Arrows guide functions across lanes. Verify the SIPOC diagram with project head and other stakeholders. xml ¢ ( ̘ÍNã0. The BPMN Shapes stencil includes the following flow objects: Start event: Represents the first step of a process. How to draw: Draw a table of 5 columns for Suppliers, Inputs, Process, Outputs, and Customers. Ken Laloge. A process map must detail the “what”, “when”, “who”, “why”, “where” and point to the “how”. You can use this to: Identify the most important elements of a process before you create a more detailed map. Ultimately, it depends on the process you’re mapping and who’s involved. Go to the Insert tab, click Shapes, and add a large rectangle to your slide. Contact Us. A Business Planning Swimlane diagram template is a great way to visualize the different steps in your business planning process. To align swimlanes with pools and lanes, you need to follow some basic rules and best practices. It helps people to see where waste is or could occur in the process (loopbacks caused by defects, delays that increase process time. Optimize processes and scale your business. Create swimlanes. Knowledge work covers a wide range of processes. The diagram includes different sections (similar to swim lanes in a pool), with each section representing a department, role, or stakeholder. Click on any of these swimlane diagrams included in SmartDraw and edit them:. ClickUp Process Flow Template 8. A swim lane process map, also called a cross-functional flow chart or swim lane diagram, is a simple, visual representation of a business process and all the sub. 5. Use 36” wide white paper with 6” swim lanes (hand drawn, chalk lines, or pre-printed). Business Process Mapping is a visual representation of your business processes. Business process mapping. Add text to the swimlanes by clicking on each. Create Swimlanes. Identify basic process symbols and how to effectively use them in creating process maps on PowerPoint. . The best way to understand swimlane diagrams is to look at some examples of swimlane diagrams. Download scientific diagram | Swimlane diagram. Using process maps, also known as flow diagrams, promotes understanding of an entire process through visual illustrations. Things like owners, stages,. Step 1: Format Height and Width of Cells. If prompted, select Horizontal or Vertical for the swimlane orientation and click OK. Creating a process map involves drawing a shape, commonly a circle or square, and connecting it to other shapes using arrows or dotted lines. Next, create your swimlanes by going to Insert > Shapes and selecting the Rectangle shape. In this webisode, Alec discusses some best practices for swimlane diagrams, as well as how to keep your business process models useful and relevant. 1. Remember that swimlane flowchart templates are best for visualizing how multiple contributors or teams work through the stages of a process. Source 5. You can add swimlanes in any diagram. . They all have the same goal. These intention be of swimlanes into unser diagram. It can represent the entire process at a high level or sequence of task in a detailed level. Swim lanes are visual elements used in Business Process Maps, Process Flow Diagrams and Flowcharts. Process mapping will identify bottlenecks, repetition and delays. A simple way to increase the insight of a process map is to add swimlanes, which segments a process by “who” completes different steps. A swim lane map is similar to a flowchart in that it maps out a process, decisions, and loops; however, a swim lane map places events and actions in "lanes" to delineate a person/group responsible, or a specific subprocess. Step #2: Clarify your starting point and create an appropriately labeled bubble or node at the top (or one end) of each swim lane. 3. Drop them when you see the orange connection indicator appear in the place you want the swimlane to go. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. The subtask is the "pool" and the "lanes" represent people or departments. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. They show the “who,” “what,” “when,” “where” and “how” for these steps, and help to analyze the “why. Use a value stream map to show how materials and. Go beyond simple text and arrows—use our. It could be a customer placing an order or the team receiving requirements from a client. An example of process boundaries include: For a recruitment process, the input is an application to the open position and the output is either a selected candidate on an archived CV. Service blueprints are useful throughout the product-design lifecycle. øóŠ¯K -§$¸,Çå¥b³Ÿ¿§µŠg õ’¢£^c@Ø ¦µà sØO 2ý0—Áj !*‹1vƵ=À [*ä=Û ¬t·ø O!¸cÆÝ. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts of processes, algorithms and procedures. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. 0, pools/swimlanes are of one of four element types for Business Process Diagrams. Once the teams and categories are defined, the elements of the graphic (i. There are a number of choices available, and. Step 4: Double click the swimlane diagram to open it. Example 2: Fast Food Swimlane Diagram. Chart process steps. Value stream mapping (sometimes called VSM) is a lean manufacturing technique to analyze, design, and manage the flow of materials and information required to bring a product to a customer. Start with a swimlane flowchart template, select from an extensive library of symbols, and quickly build your diagram with ease. Then add some information about the steps (like cycle times, number of workers, etc. A process map is a framework for visually communicating workflows and step-by-step processes to team members and stakeholders. Build better swimlane diagrams with FigJamA process map, or flow chart, is a visual representation of a process that can illustrate: What activities are completed, by whom, in. This article explores the use of user-interface (UI) design software, like Figma or Sketch, for building high-fidelity, interactive UX maps. It has a big. Lucas made a point of being rather didactic with these two important concepts of BPMN. The process map is called a “swimlane”. " Each lane is assigned an actor (which may be an individual, department, division, group, machine, entity, and so on), or even a phase or stage in a process, that is responsible for the activity or work. Step7 Share and Use a diagram. When using a process mapping flow chart, you create a visual document that describes all of these points in a clear and objective way. Essentially the two functions share responsibility for this new task. I like it as a tool to communicate to the sponsor early on in the project; and I certainly like it as a tool to communicate out to stakeholder groups. Group 1 Group 2. Swimlane diagrams are a type of process map that use horizontal or vertical lanes to separate the tasks and responsibilities of different roles or functions in a process. Create swimlanes. Step #1: Categorize and label the areas requiring their own columns or lanes in your diagram. Step 8: Validate the Process Map. In the Categories list, click Flowchart. Start diagramming in Miro from scratch using intuitive tools and frameworks or choose a pre-made template from the extended Miro library. When creating a swimlane diagram, decide how many swimlanes mean by the number of department sections of fragmentation you need in your swim lane diagram software. Learn about process mapping, a method which promotes a better understanding of processes and the identification of areas of improvement. Write what the process should deliver as result and outcome, then you have the scope for the process owner to start mapping. Use levels to document more detailed business activities. 4. Template 1: Swimlane Flowchart For Sales. Step #5: Map the process steps. In the Shapes gallery, select a shape, then select the workspace. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Use Levels. e. , a department or a single role, like an assistant manager). 3. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. In principle, this concept helps you make the process clearer by dividing work into subtasks. In order to group process steps by owner, you’ll need to place them in parallel rows. Phases divide the steps vertically. Process mapping is an important tool in any Operational Excellence initiative ( Lean , Six Sigma , Lean Six Sigma , Design for Six Sigma DFSS , Kaizen , Continuous Improvement ). Developing high-quality question-and-answer sets for chatbots. From the navigator pane, select Add Tool , then select Process Map . In product development, a lot of people are working on the same data at the same time. Review the process map with the process mapping team and other relevant stakeholders. This SIPOC diagram template can help you: - Document high-level business processes. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Step 2: Pick a swimlanes template. Phases divide the steps vertically. Rotate the labels of your swimlanes from vertical to horizontal, and vice versa. The below swim lane diagram is a great way to visualize the steps in planning your business. e. Add swimlane containers. Step 4: Play with aesthetic elements. Review the process map with the process mapping team and other relevant stakeholders. A smaller segment is a “process map” not a VSM. To create a swimlane diagram in PowerPoint: You need to make use of the right shape for the right purpose for your swimlane diagram. Process maps provide a visual guide for a process, helping you see all required steps in sequential order. ‘To Be’ Process. Swim Lanes Diagrams miss defining customer-suppliers in terms of process relationships. 1. Most of this detail is missing from Swim Lane Diagrams or is inconsistent across business functions. People. Right-click on project root node in the tree on the left hand side and select Model > As-is Process from the popup menu. 3. To make multiple swimlanes, just repeat the process or copy-paste the first swimlane. Key Stages in Effective Process Mapping. Ranging from options as simple as pre-formatted, editable swimlane diagram templates to more complex, purpose-built solutions, swimlanes tools simplify and speed up the process of. the workflow analysis process itself, specifically the data collection method, process mapping technique, and resulting swim lane diagrams. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Swim lane process map depicts many participants in the process. 4. It is recommended to first map out the most important processes. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Workflow diagrams are closely related to business process mapping. Here in this diagram, three participants (the client, online shop, and courier company) interact with each other. Process mapping and analysis techniques are essential tools for business process improvement (BPI). Add a rectangle for the body of your swimlane, and then a smaller one on top or the left of the first shape (that will be the title of the container). Today, we’re excited to announce Data Visualizer, a new Visio feature that automatically converts process map data in Excel into data-driven Visio diagrams. The powerful swimlane diagram software comes with a rich set of swimlane diagram templates and symbols. All hours. Only now, four cross functional swim lanes have been used to identify who is responsible for each element, decision or data. Process mapping helps you to streamline processes and get work done faster. Map out your lanes (or use a template) Now that you understand what you need to plot, it’s time to create the skeleton of your diagram. Each asset/entity is assigned a lane and a color. GitMind is a collection of tools for visualizing and brainstorming ideas or processes. Draw even the most complex of processes and add swimlanes with minimal effort and time. 2. This course will provide the breadth and depth to get most organizations started in improving business processes. Go to Insert > Shape in PowerPoint and add flowchart shapes to build your diagram, such as a Terminal to show the start of your diagram or a Process to show a process. This article will examine process mapping, its purpose, how to create a. Continue reading "Swim Lane Flowcharts" What Is Swim Lane Mapping? Making improvements in complex, cross-functional business processes can be challenging. Update your flow chart as needed—and use it alongside other process-based templates. No matter if you’re a small startup or a large multinational, you’ll certainly have business processes that require input and actions from people in multiple departments. Swim Lane Flowchart Symbols Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Søren Pommer demonstrates how to draw a simple process map, and why keeping it simple can be very beneficial to your business. First, you need to identify the scope and context of your process and decide how many pools and. Cross-functional process map. SIPOC is an acronym that helps stakeholders identify the key elements of a process. These can be found in the AutoShapes tab at the drawing tool bar at the bottom of the PowerPoint application. Professionally designed swim lanes in visually appealing slides. Sources (n. Tasks, documents, data, and other items may be included. Listed below are 10 swimlane templates that you can download, explore, and include in your projects for citing important facts and figures. A swim lane map is similar to a flowchart in that it maps out a process, decisions, and loops; however, a swim lane map places events and actions in "lanes" to delineate a person/group responsible, or a. All you need is the following four notations. Swimlane process maps are used for planning, documenting, and modeling processes. 2. There are myriad benefits to using these mapping techniques and incorporating swimlanes. Swim lane process mapping Framing (Defining) the Process Boundaries (framing the process) Major steps in the process from the trigger event to the end result (what is in. 4 defects per million opportunities) by implementing some tools called Six Sigma process mapping tools and principles. In order to group process steps by owner, you’ll need to place the in parallel rows. It helps you establish standards and procedures or can be used as a guide for tasks. Low Level Process Flowchart. There are many different ways in which you can map out your processes, but. Where we have some disagreement is in whether or not it is. Miro for mapping & diagramming. Drag any process shapes into the correct swimlanes. Presentation Overview Process Assessment Assessment Criteria Business Process Mapping Process Assessment Research environment Interview stakeholders Collect documents Review data sources Verify information systems. ConceptDraw PRO diagramming and vector drawing software extended with Business Process Mapping Solution from the Business Processes Area of ConceptDraw Solution Park is ideal for drawing Business Process Maps and Swim Lanes Flowcharts. 2. This first step is a natural top management activity – later steps should involve the people that will do the work. Step 2: Identify the actors (swimlanes) In this case, there are 3 actors – the customer, the sales desk, and the hiring office. Learn how Swim Lane Mapping allows us to understand complex processes better and identify opportu. Colors: dark. Subscribe on YouTube: S. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. A process map is an incredibly useful tool when managing projects. Process mapping is an important tool in any Operational Excellence initiative ( Lean , Six Sigma , Lean Six Sigma , Design for Six Sigma DFSS , Kaizen , Continuous Improvement ). review on some process mapping techniques and tricks. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Selecting Better Connecting Arrows. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Adding another swimlane for the shared task would present the problem of what function. You can start with your company’s business model, value chain or current process hierarchy. add swim lanes. From the Shapes window on the right, add as many bands as you need. Start Visio. It visually represents the process flow of a fast-food restaurant. Swim lanes, a type of workflow map, can be helpful in clarifying the responsibilities of each care team member, a key part of Key Driver 4: Create and. There are two kinds of swimlanes in BPMN: Pools and Lanes. Updated onAugust 4, 2023. - Access Lucidchart's flowchart shape library. First, you need to identify the scope and context of your process and decide how many pools and. Start with mapping the process in 5-6 high-level steps. Various software products are available in the market. It’s a flowchart that visually depicts the process steps in order, decision points in the process and handoffs between roles or departments. Function B. These will be the swimlanes in our diagram. Pools. Process mapping will usually depict the consecutive.